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TERMS AND CONDITIONS
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Below are our terms and conditions.

About Us

Associated Learning Systems is dedicated to your satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Associated Learning Systems
Unit 2 Willow Court
64 St Mary’s Road
Market Harborough
Leicestershire
LE16 7DU
England
Phone: 01858 461148
Outside U.K. : 00441858 461148
Email: enquiries@associatedlearningsystems.co.uk

Making a Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

You can pay via PayPal online or we accept payment by cheque in Pounds Sterling. If you are shopping from North America or anywhere else, place your order and PayPal will convert the transaction to US Dollars or your own currency. With all orders the funds are cleared with the bank before any products are despatched.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Please note that all products are to be paid for via PayPal or cheque. No products will be despatched until full payment is received and funds cleared.

Shipping And Handling

Deliveries are contracted out to the Post Office and delivery costs have already been added to the cover price of the product, so that prices displayed on the Store page on the website, give you a total amount including shipping and handling. Associated Learning Systems reserves the right to alter delivery charges at any time. Any orders received during such change will be notified by e-mail before items are shipped and you have the right to cancel your order and receive a full refund where appropriate.

For orders despatched to addresses outside of mainland UK, delivery charges will be at £4 per item.

Delivery Schedule

All products are subject to availability, and are supplied by a number of different suppliers. Some products may need to be ordered, so despatch times may vary. We aim to deliver all orders for UK postal addresses within 5 working days. Times for international orders may vary.

Back Orders

If your item is not in stock, we will place it on back order for you. You will be emailed with the option to cancel your order if you would rather not wait. If you wish to cancel your order, we will refund your payment in the same way payment was made.

Tax Charges

We are not VAT registered currently.

Credit Card Security

Payment is made through PayPal. When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

In the unlikely event of you being dissatisfied with any product in any way, you are entitled to return it to us within 7 days for a full money back guarantee. If you have any questions please contact us by email at info@associatedlearningsystems.co.uk quoting your name, order number, email address and the nature of the query.

Contacting us

If you need to contact us in connection with any aspect of your order, please email us using the link on the contact page. Alternatively, you can call on 01858 461148 (International +441858 461148) or fax us on 01858 461113 or write to us at the address above in the About Us section.

Privacy Policy

Associated Learning Systems does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Note that sensitive information like credit card details is not saved.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive. More details of this can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm.

To return an item, please package the item securely, stating your reason for return and whether you require an exchange or refund and return to the address in the About Us section above.

We recommend you use the Recorded Delivery Service to provide you with proof of delivery. Associated Learning Systems cannot be held responsible for goods lost in the post. Unfortunately we are unable to reimburse return delivery costs.

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