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TELEPHONE COMMUNICATION SKILLS
TELESALES SKILLS
CUSTOMER SERVICE SKILLS
PHONE TEAM MANAGEMENT
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Communication learning systems
TELESALES SKILLS
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We have the following products within the TELESALES SKILLS section.
Click on view to read more about the content, to buy and listen to samples.
ViewSelling more on the phone 3 pack
(All 3 CD's - buy 2, get one free)

CD345
69.98 + VAT
ViewSell the Sizzle, not the Bacon
(your guide to Features, Advantages & Benefits)

Vol 1 No 13 (CD 09)
34.99 + VAT
ViewSelling more on the phone Part 1
(What do they really want ?)

Vol 1 No 14 (CD 03)
34.99 + VAT
ViewSelling more on the phone Part 2
(How to get the opening right)

Vol 1 No 15 (CD 04)
34.99 + VAT
ViewSelling more on the phone Part 3
(Dealing with differing customer attitudes)

Vol 1 No 16 (CD 05)
34.99 + VAT
ViewUpsell, Cross sell and switch selling
(your guide to getting the most out of inbound telephone calls)

Vol 1 No 22 (CD 24)
34.99 + VAT
ViewHighly effective Account Management
(how to get more from your customer base)

Vol 1 No 23 (CD 25)
34.99 + VAT
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