Associated Learning Systemshomeabout Associated Learning SystemsLearning Systems ProductsContactLeaning Systems for telesales
telesales learning systemsLeaning Systems
TELEPHONE COMMUNICATION SKILLS
TELESALES SKILLS
CUSTOMER SERVICE SKILLS
PHONE TEAM MANAGEMENT
PR (Public Relations)
SELF DEVELOPMENT
TIPS BOOKLETS
Buy with PayPal
Communication learning systems

Producer
1
To Market
To find out more about interactive customer service courses available CLICK HERE. You can even download a typical course schedule.
Producer
Key aspects of Customer Service 1
(3 areas to unlock the potential for good customer service)

Vol 1 No 09 (CD 06)
Customer Service is arguably the most important aspect of any business today. Without customers Ė you have no business. And market sectors are becoming more competitive as customers become more knowledgeable and demanding. This set of 3 CDs guides you through the top 10 key principles that the customer service professionals have identified as being most important !

So listen and pick up the key techniques that will help you stay in the top 10% within customer service. Remember the middle 80% donít even get remembered ! AND BUY ALL 3 AND THE THIRD ONE SAVES YOU 66% !

CD contents
1 : Why good customer service is important
2 : Getting your mind right
3 : Attention to detail
4 : Be action orientated
5 : Round-up

Listen to a sample:
BackCurrency Converter
£34.99 +VAT
CD training systems