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TELEPHONE COMMUNICATION SKILLS
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Communication learning systems

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1
To Market
To find out more about telesales and telemarketing training courses available CLICK HERE. You can even download a typical course schedule.
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Selling more on the phone Part 1
(What do they really want ?)

Vol 1 No 14 (CD 03)
Selling on the phone is a tough job as anyone who tries it knows ! The key thing is that you have to make your impact in just a few seconds. So whether it is telemarketing or telesales that you’re involved in these 3 CDs will help.

They will guide you through the main things you need to know in order to structure your outbound calls effectively. AND BUY ALL 3 AND THE THIRD ONE SAVES YOU 66% !

CD contents
1 : Identifying Needs
2 : Applied Questioning
3 : Matching statements
4 : The Close
5 : The 3 stage circular process

Listen to a sample
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