Associated Learning Systemshomeabout Associated Learning SystemsLearning Systems ProductsContactLeaning Systems for telesales
telesales learning systemsLeaning Systems
TELEPHONE COMMUNICATION SKILLS
TELESALES SKILLS
CUSTOMER SERVICE SKILLS
PHONE TEAM MANAGEMENT
PR (Public Relations)
SELF DEVELOPMENT
TIPS BOOKLETS
Buy with PayPal
Communication learning systems

Producer
1
To Market
If you want more ideas about how you can manage and motivate you team more effectively CLICK HERE.
Producer
Measure, Monitor and Motivate
(your guide to understanding the 4 key measures of telemarketing team performance)

Vol 2 No 04 (CD 17)
Managing an outbound telephone marketing or telesales team is considerably easier if you use some simple KPIs to help you monitor performance. This CD covers the four key measures, and explains how to set up some easy management reporting.

By understanding each member of your team's personal performance profile, you can then use the system to manage their performance upwards. Using a combination of both intuitive and scientific management will make you a powerful manager !

CD contents
1 : Why numbers count
2 : Activity rates
3 : Getting through to the right person
4 : Conversion rate
5 : Putting it all together
6 : Taking personal ownership
7 : Fiddling the system
8 : Success stories

Listen to a sample
BackCurrency Converter
34.99 +VAT
CD training systems