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why the message you send is not the message they receive
(your guide to understanding Mixed Messages)

Vol 1 No 02 (CD 19)
Other people do not always receive what we send in communication. This can lead to mixed messages, frustration, misunderstanding and chaos ! By simply understanding more about how we process information, you can make more allowances for the likely gaps.

Different factors are considered here to explain the size of the gap between what you send and what the other person receives.

CD contents
1 : Your personal paradigm
2 : 3 different versions
3 : 5 key factors
4 : How we read a message
5 : The main points again

Listen to a sample
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