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TELEPHONE COMMUNICATION SKILLS
TELESALES SKILLS
CUSTOMER SERVICE SKILLS
PHONE TEAM MANAGEMENT
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To Market
How to find the good guys - to find out more about the services on offer from To Market to help you recruit and retain the best staff click here
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How to find the good guys


Tips 1
Many companies who have telephone based teams, whether they are telesales, telemarketing or customer service find that the biggest challenge is finding good quality people. Then once you’ve got them you’ve got to find ways of then hanging on to them !

This booklet has been written by Andrew Seaward of the To Market telephone training company with Eloise Shelton of Vanilla Recruitment. Between them the 2 authors have many years experience dealing with this challenging subject

Open up the book to find out the 85 things you need to know to recruit a successful telephone team
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